Terms of service

This online store is operated by CustomCraft 3D. These terms apply to purchases made through customcraft3d.shop and connected shopping channels that use our checkout.

Products and orders

Review the product description, dimensions, options, and any personalization details before ordering. Product photographs illustrate the item; colors may appear differently on different screens. You are responsible for providing accurate contact, shipping, and customization information.

Prices, product availability, and applicable shipping charges and taxes are displayed before payment. If an order cannot be fulfilled, we will contact you and refund any payment collected for the unfulfilled items.

Shipping and delivery

Available shipping methods, charges, and any displayed delivery estimates are shown at checkout. Delivery estimates are estimates rather than guarantees. Contact customcraft3dllc@gmail.com if you need help with your delivery.

Returns and order problems

Our Return and refund policy applies to purchases. We do not accept change-of-mind returns or exchanges. Contact us about damaged, defective, or incorrect items so we can review the issue and work toward a resolution.

Privacy

Our published Privacy policy explains how personal information is handled when you use our store and checkout.

Use of the store

Do not use the store for unlawful purposes, submit fraudulent orders, or interfere with its operation. These terms do not exclude rights or remedies that cannot be excluded under applicable law.

Contact and updates

Questions about these terms or an order can be sent to customcraft3dllc@gmail.com. Updates to these terms will be posted on this page and apply to future orders.